Who we are and what we do with your data.
At Ogarom we respect your privacy. This policy explains how we collect, use and protect the personal information you share with us when you use our real estate platform — (placeholder — legal text to be completed).
What data we keep about you.
We collect the following types of information when you interact with Ogarom:
Information you provide to us
- Name, email address and phone number when you create an account or request information about a property.
- Search preferences (city, budget, property type).
- Messages you send through the contact forms.
Information we collect automatically
- Technical data (IP address, browser type, operating system).
- On-site behavior (properties viewed, searches performed, time on page).
- Cookies and similar technologies — see section 4.
What we use what we collect for.
We use your personal information for the following purposes: (placeholder)
- To make searching and comparing real estate listings easier.
- To connect you with certified agencies and agents based on your preferences.
- To send relevant communications about properties that match your search.
- To improve our services through aggregated, anonymous analytics.
- To comply with legal, accounting and regulatory obligations.
Cookies, pixels and other technologies.
(placeholder — describe the types of cookies used: strictly necessary, analytics, marketing — and how the user can manage them)
- Essential
- Required for the basic operation of the site. They cannot be turned off.
- Analytics
- Help us understand how the site is used (Google Analytics, etc.).
- Marketing
- Personalize the ads you see inside and outside Ogarom.
Who we share your data with.
(placeholder) Ogarom shares personal information only with:
- Verified real estate agents and agencies — only when you explicitly request to be put in contact with them.
- Financial partners — to process mortgage pre-approval requests, with your consent.
- Technology providers — hosting, analytics, messaging (under data processing agreements).
- Authorities — when required by applicable law.
We never sell your personal information.
What you can do with your data.
In accordance with applicable law (LFPDPPP in Mexico, Law 1581 of 2012 in Colombia), you have the following rights: (placeholder)
- Access — request a copy of the data we hold about you.
- Rectification — correct inaccurate or incomplete information.
- Erasure — delete your data when it is no longer needed.
- Objection — object to processing for marketing purposes.
- Portability — receive your data in a structured format.
To exercise any of these rights, write to us at privacidad@ogarom.com.
How we protect your information.
(placeholder — detail technical and organizational measures: encryption in transit and at rest, access controls, periodic audits, etc.)
How long we keep your data.
(placeholder — retention periods by type of data and the reason for collection)
If your data travels outside your country.
(placeholder — explain international transfers, destination countries, applicable safeguards)
How we notify you of updates.
(placeholder — process for notifying material changes)
How to reach us.
If you have questions about this policy or about how we handle your personal data, you can contact us at:
- privacidad@ogarom.com
- Data controller
- Ogarom S.A.S. — (legal address to be completed)
- Response time
- Less than 10 business days.